emergency response

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Very Pleased
By Richard M.
We were very pleased with the work that was completed. The workers were professional, courteous and very helpful. we would recommend your company to others.

Professional, Polite and Helpful
By Frank S.
We found the crew to be very professional, polite and helpful. Work was done well and care was taken with our contents. Thomas was very understanding as well as professional. We would recommend Complete Restoration Services to anyone.

Thank you
By Kim T.
Thank You so much for all your help in moving my items! Kim you were right everything was seamless and not stressful. I can't thank you enough, your kindness was very appreciated.

Water Damage
By Daniel H.
Repairs were done to my Satisfaction, everything looks good.

Break In
By Mark W.
Thanks to all for such a great job!

Basement Area
By Evelyn F.
On August 19th 2005 following a massive downpour our basement area was severely flooded with sewer backup.  I am writing this to place on record not only our satisfaction with all the work done but as a letter or recommendation.

The team of Complete Restoration responded immediately to our plight and rapidly completed a cleanup in a very professional manner.  They gave us direction re contacting our insurance company and made sure that we were safe and were not, in any way contaminated by the sewer water and the contents of the basement that were damaged by the flood water.

Mr. Gonneau gave us a very realistic and valid estimate for the restoration, even though the insurance company had requested only one quotation from another firm.  Mr. Gonneau’s quotation assisted in the rapid approval from the insurance company to start the restoration process.

Once the work was started, the workers sent by Complete Restoration did the work in a very professional manner.  The workmen who came were trustworthy and very professional and respectful in how they worked at all times.  We appreciated that we were continually kept informed as to when workers would arrive and the work was done consistently and expeditiously as possible and was completed sooner than had been estimated.

The quality of the work done goes beyond praise.  Our basement was not just restored but the area was improved by the work done.  Old wiring, which we were unaware as faulty was replaced to meet standards; suggestions were made that always provded to be advantageous and any additional work, was done only following our approval and with minimal cost to us.  We really appreciated being kept informed right through the work of everything that was done.  I cannot thank them enough for what they did on our behalf.

In all, I highly recommend Complete Restoration and Mr. and Mrs. Gonneau for any work they undertake to do.
By Margaret B.
All work carried out was undertaken and completed in a professional manner.  We wish to thank everyone involved.  In the office, Jennifer was a great help and scheduled everything to everyone's satisfaction.  We send her a special thanks.
By Polly C.
Work completed with due care and attention to detail.  Thank you.

By Kerry M.
Great service!  Thanks for getting everything done under strict time constraints. Everything looks good.

By Mark R.
All of the work that was needed was completed quickly and with care.  The contractors were all extremely professional.

By Helen G.
The staff at Complete Restoration is both knowledgeable and professional. It has been a pleasure dealing with them. Jennifer in particular was very helpful.  Thank you.

Complete Package
By Verjin H.
From the very beginning, the day we met both the adjuster and the restoration company's owner Mr. Garrick Gonneau who inspected our premises, I felt very comfortable and in good hands.  With the entire work finished, we find the entire team from the coordinator to the installer of the last piece of baseboard very polite and accurate in their work and the delivery of work.  Thank you to all.

Surpassed Expectations
By Percy B.
We greatly appreciate the high level of professionalism and customer care provided by CRS. It was (almost!) a pleasure to work through the claims because of the personnel at CRS. Everyone was unfailingly pleasant, polite, courteous, and interested in meeting/exceeding our expectations.
Thank you, Taline + Percy